Terms of Service

Last Updated: June 5, 2025

These Terms of Service ("Terms") govern your access to and use of the website www.jillsstore.com (the "Website") and any purchases made through it. The Website is operated by HK UNITEK TECH LIMITED ("we," "us," or "our"), a company registered in Hong Kong with its registered office at Flat 1506, 15/F, Cheung Fung Commercial Building, 21–25 Cheung Sha Wan Road, Sham Shui Po, Hong Kong.

By accessing the Website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Website.


1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use this Website and place orders. By using the Website, you represent that you meet this requirement and that the information you provide is accurate and complete.


2. Product Categories

We operate this Website as an online retail platform offering fashion and apparel products. Unless otherwise stated on a product page or at checkout, the primary product category available through this Website is women's clothing.

Products offered on this Website may include, without limitation:

  • Women's Tops — T-shirts, blouses, knit tops, tank tops, camisoles, and casual tops
  • Women's Sweaters & Knitwear — Pullovers, cardigans, crew neck sweaters, turtlenecks, and rib-knit styles
  • Women's Outerwear — Coats, jackets, trench coats, hooded coats, and seasonal outer layers
  • Women's Bottoms — Jeans, pants, cargo pants, wide-leg trousers, and related casual bottoms
  • Women's Dresses & Skirts — Dresses, skirts, and related styles as listed on the Website from time to time
  • Women's Accessories & Related Items — Accessories and complementary fashion items as listed on the Website from time to time

Product availability, styles, sizes, colors, and pricing may vary and are subject to change without notice. All purchases are subject to these Terms and any applicable product-specific terms displayed at checkout or on the relevant product page. We reserve the right to limit quantities, discontinue any product or category, correct listing errors, and refuse or cancel orders in accordance with these Terms.

If you have questions about a specific product or category, please contact us through the Contact Us page on this Website.


3. Products and Product Information

We sell women's clothing and related fashion items through the Website. We strive to display product descriptions, images, colors, and sizes as accurately as possible. However, we do not guarantee that product descriptions, images, or other content are error-free, complete, or current.

  • Colors may vary due to screen settings and lighting
  • Sizes may vary by brand and style; please refer to size charts where provided
  • We reserve the right to limit quantities, discontinue products, or correct pricing errors at any time

If a product is unavailable after you place an order, we will notify you and offer a refund or alternative, as applicable.


4. Orders and Acceptance

When you submit an order, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order for any reason, including product availability, pricing errors, suspected fraud, or restrictions on shipping destinations.

An order is confirmed only when we send you an order confirmation email. We may cancel an order before shipment and will refund any payment received if we do so.

You are responsible for providing accurate shipping and contact information. We are not liable for delays or failed delivery caused by incorrect information.


5. Pricing and Payment

All prices are displayed in the currency shown on the Website at checkout unless otherwise stated. Prices are subject to change without notice.

You agree to pay the full amount for your order, including product price, shipping fees, taxes, and any other applicable charges displayed at checkout.

We accept payment methods shown on the Website. Payment processing may be handled by third-party payment providers. By submitting payment information, you authorize us and our payment processors to charge the applicable amount.

We reserve the right to cancel orders affected by pricing or promotional errors, even after an order confirmation has been sent.


6. Shipping and Delivery

We ship to destinations as indicated on the Website. Shipping times are estimates only and are not guaranteed. Delays may occur due to customs, carrier issues, holidays, or events outside our control.

Risk of loss and title for products pass to you upon delivery to the carrier, unless otherwise required by applicable law.

You are responsible for any customs duties, import taxes, or fees imposed by your country or region.


7. Returns, Refunds, and Exchanges

Our return and refund policy is set out on our Returns & Refunds page (or equivalent policy page on the Website), which is incorporated into these Terms by reference.

Unless otherwise stated in that policy:

  • Items must be returned in unused, unworn condition with original tags and packaging where applicable
  • Certain items (e.g., intimate apparel, final sale items) may not be eligible for return
  • Refunds will be processed to the original payment method after we receive and inspect returned items

We reserve the right to refuse returns that do not meet our policy requirements.


8. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorized use.

We may suspend or terminate accounts that violate these Terms or that we reasonably believe are associated with fraudulent or abusive activity.


9. Acceptable Use

You agree not to:

  • Use the Website for unlawful purposes
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with the Website's operation or security
  • Copy, scrape, or reproduce Website content without our written permission
  • Use automated tools to access the Website in a manner that imposes an unreasonable load on our infrastructure

We may restrict or terminate access for violations of this section.


10. Intellectual Property

All content on the Website—including text, graphics, logos, images, product descriptions, and software—is owned by or licensed to HK UNITEK TECH LIMITED and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from Website content without our prior written consent, except for personal, non-commercial use in connection with browsing and purchasing products.


11. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Website, you consent to our data practices as described in the Privacy Policy.


12. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Website and all products are provided on an "as is" and "as available" basis.

We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components.

Nothing in these Terms excludes or limits warranties or rights that cannot be excluded or limited under applicable law.


13. Limitation of Liability

To the fullest extent permitted by applicable law:

  • HK UNITEK TECH LIMITED, its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or purchase of products
  • Our total liability for any claim arising out of or relating to these Terms or your use of the Website shall not exceed the amount you paid to us for the relevant order giving rise to the claim

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded or limited under applicable law.


14. Indemnification

You agree to indemnify and hold harmless HK UNITEK TECH LIMITED and its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising from your violation of these Terms, misuse of the Website, or infringement of any third-party rights.


15. Force Majeure

We are not liable for any failure or delay in performing our obligations due to events beyond our reasonable control, including natural disasters, war, labor disputes, government actions, pandemics, supply chain disruptions, or failures of third-party service providers.


16. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region ("Hong Kong"), without regard to conflict of law principles.

Any dispute arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Hong Kong, and you consent to such jurisdiction.


17. Dispute Resolution

Before initiating formal legal proceedings, you agree to contact us first to attempt to resolve any dispute informally. If the dispute cannot be resolved within 30 days, either party may pursue remedies in the courts of Hong Kong as set out above.


18. Changes to These Terms

We may update these Terms from time to time. The "Last Updated" date at the top will reflect the most recent revision. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms. Material changes may also be communicated via the Website or email where appropriate.


19. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.


20. Entire Agreement

These Terms, together with our Privacy Policy, Returns & Refunds Policy, and any other policies referenced on the Website, constitute the entire agreement between you and HK UNITEK TECH LIMITED regarding your use of the Website and supersede prior agreements on the same subject.


21. Contact Us

If you have questions about these Terms, please contact us:

HK UNITEK TECH LIMITED
Flat 1506, 15/F, Cheung Fung Commercial Building
21–25 Cheung Sha Wan Road, Sham Shui Po
Hong Kong

Website: www.jillsstore.com